Convergence Online Help

How Do I Create a Folder?

The Inbox, Drafts, Sent, Trash, and Spam are system folders that are mandatory. You cannot create or delete these folders.

To create a new folder:

  1. Tap the Create or Subscribe to a Folder icon above the folder list on the left side navigation panel in two-pane layout.

    Tap the Create or Subscribe to a Folder from the Folder Actions drop-down list above the folder list on the left-side navigation panel in three-pane layout.

    A drop-down list appears.

  2. Tap New Folder from the menu.

    A Create Mail Folder dialog box is displayed.

  3. Type a name for the folder in the New folder name field and tap OK.

    An empty new folder with the entered name shows up in the PERSONAL FOLDERS list. The Inbox, Drafts, and Sent folders always stay at the top of the list. These are system folders and cannot be created or deleted.

You can also create a sub folder within another folder. For example, you have a folder named Vacations in your PERSONAL FOLDERS list.

To create a new folder named Hotels within the Vacations folder, perform the following steps:

  1. Tap the existing folder. Vacations for example to highlight it.

  2. Tap New Folder above the folder list in two-pane layout. Tap Create or Subscribe to a Folder from the Folder Actions drop-down list above the folder list on the left-side navigation panel in three-pane layout. Tap New Folder from the drop-down list.

  3. Type a name for the new folder.

    The new folder Hotels appears in that list of subfolders.

    Alternatively, you can create a folder while performing other operations such as moving a mail to another folder, setting vacation response, or mail filters.

To Create a folder while performing other operations:

  1. Tap the New Folder button that is displayed at the lower left side corner of the operation dialog box.

    A text field is displayed.

  2. Type the name of the folder you wish to create.

  3. Tap anywhere within the dialog.

    The default location is the main tree under which the new folder is created. To create subfolder, place the cursor on the folder under which you want to create a new folder.