Convergence Online Help

Mail Quota

Administrators set a quota for your mail box. You can view the quota information only if the administrator sets a quota limit for you. The quota set for a user is based on the disk space or number of emails that the inbox can store. An administrator can also set quota for each email folder in your inbox. The mail quota for your inbox depends on two criteria.

The quota is exhausted if any one of the two criteria is satisfied, which ever occurs first. For example, if the administrator has set a limit of 2000 emails and a storage of 2048 megabytes; and if you have exhausted the 2000 emails limit but still have about 20 MB of disk space, your quota is exhausted.

If your administrator has set a quota for you, a summary of the quota used will be available under the Mail toolbar in the form of a bar chart. The threshold limit is indicated by a red color bar chart.


Note - The color schemes are customizable. By default the threshold limit is indicated by a red color bar chart.


The threshold limit is set by the administrator.

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